Last updated: May 2022
The European DIGITAL SME Alliance operates the website https://www.digitalsme.eu. This page informs you of our policies regarding the collection, use and disclosure of your personal information. We use your personal information to improve the website, to provide services you have requested (e.g., event registration) or to process surveys’ and questionnaires’ information which you have entrusted us with. By using the website, you agree to the collection and use of information in accordance with this policy. This policy is applicable to personal data processed by the European DIGITAL SME Alliance, and it applies both to the website and to our processing of personal data in general.
General
Data protection and privacy are very important for the European DIGITAL SME Alliance, and we do everything we can to minimise the amount of data we collect and process. We only process data of individuals who have a direct relationship with the European DIGITAL SME Alliance (such as our members, subscribers of our newsletter, etc.). In addition to this policy, European DIGITAL SME Alliance is registered and located in Belgium, therefore, we also comply with all the policies under Belgian and European law.
Name and Address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
DSME – European DIGITAL SME Alliance
Rue Marie Thérèse 21, bte.5, 1000 Brussels Belgium
Phone: +32 2 8955720
Email: office@digitalsme.eu
Website: www.digitalsme.eu
Information collection and use
While using our website or subscribing to our services, we may ask you to provide us with certain personal identifiable information that can be used to contact or identify you, as well as to provide you with the best quality of services. Personal identifiable information may include, but is not limited to your name, e-mail address, etc. (“Personal Information”). We may use your personal information to contact you with our newsletters or press releases, or to provide services you have opted in for (event registrations, analysis of surveys, etc.). However, the recipient can withdraw from this service at any time. Any communications we receive (whether by e-mail, post, or otherwise) are kept strictly confidential.
By participating in events organised by the European DIGITAL SME Alliance guests are giving irrevocable consent to take videos, photos and sound recordings of you at the event and to use them on DIGITAL SME’s website, newsletters, social media and promotional materials.
Regarding DIGITAL SME event participants, their title, full name, company or organisation, bio and photo are published on the DIGITAL SME’s website.
Cookies
The Internet pages of the European DIGITAL SME Alliance uses cookies. Cookies are text files that are stored in a computer system via an Internet browser. Through the use of cookies, the European DIGITAL SME Alliance can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimised with the user in mind. Cookies allow us, as previously mentioned, to recognise our website users. The purpose of this recognition is to make it easier for users to utilise our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system.
You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If you deactivate the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
Contact possibility via the website
The website of the controller contains information that enables a quick electronic contact to our organisation, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If you contact the controller by e-mail or via a contact form, your personal data are automatically stored. Such personal data transmitted on a voluntary basis to the data controller are stored for the purpose of processing or contacting you. There is no transfer of this personal data to third parties.
Disclosure of data to third parties
We do not disclose communications we receive to third parties, unless this is necessary to fulfil a request of the party that initiated the communication, to provide a service the party has oppted-in for, or it is a legal obligation. We always use our best efforts to minimise the amount and scope of any disclosure.
Data protection provisions about the application and use of Matomo Analytics
This website may use Matomo Analytics. Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud. Web analytics is the collection, gathering, and analysis of data about the behaviour of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimisation of a website and in order to carry out a cost-benefit analysis of Internet advertising.
The purpose of the Matomo Analytics component is to analyse the traffic on our website. Matomo uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.
Matomo Analytics places a cookie on your information technology system. The definition of cookies is explained above.
You may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Matomo Analytics from setting a cookie on the information technology system of the data subject.
In addition, cookies already in use by Matomo Analytics may be deleted at any time via a web browser or other software programs.
The information collected is stored on our servers located within the European Union.
Social Media
We may use social media and social networking services to advance our work. These applications require the use of third party service providers.
Digitalsme.eu Account Holders
Users which create an account at digitalsme.eu via the “Register” function consent to their data being shared with other account holders at digitalsme.eu. Registered users can use this website to learn more about other registered users, for example via DIGITAL SME’s Working Groups. This information is shared for the purpose of finding like-minded individuals to connect and discuss relevant issues, for networking, or for general information purposes. The user retains full control over their data and can modify, update, or delete it anytime. In addition, the user can specify whether or not to share their email address with other registered users.
User data will not be shared with external parties such as advertisers, large platforms or others (third parties who are not part of the digitalsme.eu infrastructure).
